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Unified Communication

Train Your Staff or Team to be Experts in

VoIP Gateways

Yeastar VoIP Gateways bridge the gap between FXS, FXO, PRI, BRI, GSM, CDMA, UMTS, and IP networks to reduce operating costs and deliver easy communications.

SkyPro Institute’s provision of a full-featured Unified Communications Solution Training designed with Service Providers in mind delivers a range of flexible tools that allow students to address the needs of enterprises of varying sizes across a variety of market segments, putting Service Providers in the best position to capture market share and drive superior margins.

Hosted PBX Features

A strong set of business telephony features is essential to a Unified Communications offer. From simple find me/follow me functionality that will simultaneously ring to fixed-mobile convergence applications to making and receiving business calls on personal mobile devices, Hosted PBX calling features are tied directly to the business dial plan. The Hosted PBX Training brings candidates up to speed in the installation of Hosted PBX that integrates seamlessly with advanced telephony features including Call Center and ACD, as well as front office applications like Auto Attendant and Receptionist.

SIP Trunking

Enterprises from large to small have an installed base of legacy PBXes. SIP trunking capabilities extend UCM Series to PBX users allowing the business to take advantage of UCM without incurring the cost of changing their existing infrastructure until the time is right. Grandstream interoperable technology works with all major PBXes, ensuring that UCM and other advanced services, like Call Center and Auto Attendants, can uniquely overlay on top of any network architecture for simplified deployments and expedited time to market.

Instant Messaging and Presence

The most popular Unified Communications feature, Instant Messaging, and Presence or IM&P allow employees to quickly check the presence status of coworkers and decide how best to communicate. The Presence indicator is dynamically updated using phone and calendar status so it is always accurate. It even displays an extended presence to include location and time zone information details to help users gauge the best time to reach on-the-go colleagues.

Desktop & File Sharing

This part of the training involving Desktop & File Sharing applications facilitates the free and fast flow of information critical to effective decision-making. Desktop sharing allows users to see and share presentations, spreadsheets, and other media from any location across any network. file sharing push capability speeds up workflows and fosters collaboration in the workplace.

Video Collaboration

Face to face interaction has been proven to help participants better understand information and reduce the amount of time spent in meetings. SkyPro Institute’s training using Grandstream Video Collaboration offers multi-party voice and video collaboration to bring remote workers and disparate sites together quickly and easily, with one simple click. Students learn how to Connect up to 32 simultaneous participants with Grandstream Collaborate Servers, or use industry standard Telepresence systems to connect larger meetings.